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How do I establish a
SendMoneyToSchool.com account?
How do I recover a lost or
forgotten username/password?
Where can I find my student's Identification
number?
Your child's student
Identification number is available on report cards, student
emergency card, and via the
student's ID card issued at the start of each new school year. ID
Cards are only issued at the secondary level. If
you are unable to locate your child's identification number,
please contact your child's school.
Who has access to my account information?
The Food and
Nutrition Service department at your child’s school and its
agents have direct access to the information.
Is there a fee to make
deposits on SendMoneyToSchool.com?
Yes. There is a bank fee of $1.50 per transaction.
How do I know my information is secure?
Communication between your computer and
SendMoneyToSchool.com is
encoded using a Secured Socket Layer certificate from VeriSign, a
highly-trusted provider of web site security solutions. Your web
browser should display a closed lock when you are viewing a
secured page.
Is there a minimum deposit amount
required?
Yes. The minimum
deposit is $1.00.
How soon will my deposits be processed?
Deposits should appear in your child’s account within
15 minutes. However, due to circumstances beyond our control,
occasional processing delays could occur.
Can I make one deposit for all of my children?
Yes. When you make the
deposit you will tell us how much you want
to place into each child’s account.
SendMoneyToSchool.com will show you
the total charge for all the deposits and combine them into a
single transaction.
If you choose to pay by cash or check, you may
make one deposit at any school in the district and apply it to
your children at the various schools they attend.
For an already existing
SendMoneyToSchool.com account, is it possible to add an additional
student?
Yes. Click on
Add Student on your home page.
What is the process for viewing my
child's food purchases/balance?
After establishing a
SendMoneyToSchool.com account, and logging in, click View
Activity.
Can I still view the
account activity on SendMoneyToSchool.com if payments are made by
cash or check at my child's school?
Yes.
What does it mean when the balance on my
child’s account is in (parenthesis)?
It means that your account balance is in the negative. A positive
balance will not have parenthesis.
Can I move money from one child's account to another's?
Yes.
Once you've registered more than
one student under your account, you can transfer funds between
children. The only catch is that you can only transfer as much
money as was deposited through this site, and both students in
the transfer must be from the same school district.
Contact the Food & Nutrition office @ 248.682.0394 for account
fund transfers for deposits that were made at the school or at
SendMoneyToSchool.com.
Does my child need his/her
Identification Card in order to make a purchase?
No for Elementary
Students. Yes for Secondary students.
Do I still need to fill out an order
envelope for my elementary (K-5) child if I am prepaying for the
meal purchases on
SendMoneyToSchool.com
or if my child has
free meals?
Yes. Every PreK-5 student MUST fill out an envelope. This is the means the Food Service Personnel uses to
determine how many meals to prepare for each meal period and day.
If I choose to pay with a family
check or family cash, do I need to
fill out an envelope for each child separately?
Yes.
What happens to the money that may
be left in my child's account at the end of the school year?
The balance on your
child's account will remain there and will be available the
following school year, either at your child's current school or
the school that your child has transitioned to such as middle or
high school.
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